Returns & exchanges
We always give topmost priority to our potential customers from all over the world. We guarantee you that you will get top-quality products from us that fulfills your desire and reaches your satisfaction.
Suppose you are not completely satisfied with an item you have purchased then, we will be happy to exchange the same for user satisfaction.
To make a return of your purchased items, please submit a request within 30 days to get your product exchange or full refund on orders.
IMPORTANT: Please note that we do not offer any refund or return on custom orders. They are specifically designed to meet your unique needs and tastes unless the item is defective when you receive it.
Do you accept returns, exchanges and cancellations?
- Yes, we do accept returns, exchanges, and cancellations. Still, before you submit a request, you need to consider a few points below:
- You must have to contact us within 21 days of delivery.
- If you return a shipped item to us, please make sure it should be shipped back within 30 days of delivery.
- And if you submit a request to cancel your order, then the cancellation must be made within 48 hours of purchase.
Are there any items that can’t be returned or exchanged?
- Due to these item’s nature, we won’t accept returns or exchanges unless they are defective or damaged at the time you receive them.
- We will not accept returns on your custom items as this type of order is made with your preferences. If you find it defective at the delivery time, then we can create it and send it back to you.